your ai receptionist never puts a patient on hold
prism builds custom elevenlabs ai agents specifically for dental practices. answer every patient call instantly, schedule appointments 24/7, handle insurance questions, and send reminders — without adding staff.
built for dental workflows
what your dental ai agent handles
every feature is designed around the calls your front desk fields daily — scheduling, insurance, intake, and after-hours triage.
appointment scheduling
patients call, your agent checks real-time availability in dentrix, open dental, or eaglesoft, confirms the slot, and sends confirmation — all in one natural conversation.
after-hours coverage
emergency calls at 2am get triaged intelligently. your agent captures details, provides guidance, and routes urgent cases to the on-call provider.
insurance & billing questions
your agent verifies coverage, explains common procedures and costs, and helps patients understand their benefits — reducing front desk workload significantly.
appointment reminders
proactive outbound calls to confirm upcoming appointments, reducing no-shows and keeping your schedule full.
new patient intake
collect patient information, explain first-visit procedures, answer common questions, and build rapport before they walk in the door.
call routing & overflow
during busy periods, your agent handles routine calls while your team focuses on patients in the chair. complex cases transfer seamlessly to staff.
the business case
the math behind your ai receptionist
missed calls cost real revenue. an ai agent pays for itself by capturing the patients your team can't reach in time.
35%
of dental calls go unanswered during business hours
industry research shows over a third of patient calls never reach a human
$200+
average lifetime value lost per missed call
each unanswered call represents a potential long-term patient relationship
40–60%
reduction in front desk call volume
practices using ai agents free up staff to focus on in-office patient care
24/7
coverage captures after-hours appointments
your ai agent books appointments while your competitors send calls to voicemail
seamless connections
connects to the tools your practice already uses
your ai agent plugs into your existing practice management software so appointments, patient records, and availability stay perfectly in sync.
- dentrix
- open dental
- eaglesoft
- google calendar
- patient communication platforms
- practice management systems
FAQ
common questions from dental practices evaluating ai phone agents.
will patients know they're talking to an ai?
the agent uses elevenlabs' most natural voice technology. most patients won't notice — but we always recommend transparent disclosure. your agent can introduce itself however you prefer.
what happens if the ai can't handle a question?
your agent gracefully transfers to your team with full context of the conversation. it knows its limits and never guesses on clinical questions.
how long does setup take?
most dental practices go live within 5–7 business days. we handle all configuration, testing, and integration work.
does it work with my practice management software?
yes. we integrate with dentrix, open dental, eaglesoft, and most major pms platforms for real-time scheduling and patient lookup.
what does it cost?
pricing depends on call volume and integrations. start with a free growth audit so Prism can map the right next step.
the full dental growth stack
pair your ai agent with prism's dental services
ai phone agents work best when every touchpoint — your website, ads, seo, and follow-up — is working together.
ready to stop missing patient calls?
next step
start with a free growth audit. we'll map your call volume, identify automation opportunities, and show how an ai agent fits your practice.