privacy policy
Last updated: January 1, 2025
introduction
prism agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website design-prism.com, use our services, or engage with us in any way.
Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
information we collect
personal information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter or blog
- Request a quote or consultation
- Create an account or profile
- Communicate with us via email, phone, or other channels
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, industry, website)
- Project requirements and preferences
- Payment and billing information
- Any other information you choose to provide
automatically collected information
When you visit our website, we automatically collect certain information about your device and usage, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
- Device information
how we use your information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you marketing communications (with your consent)
- Improve our website and services
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
cookies and tracking technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. These technologies may include:
- Cookies: Small data files stored on your device
- Web Beacons: Electronic images used to count users who have visited certain pages
- Analytics Tools: Google Analytics, Hotjar, and similar services to understand how visitors use our site
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
sharing your information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for any other purpose
data security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
your rights and choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information provided below.
children's privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
international data transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of information to countries outside of your country of residence.
third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: